Interviewer Training

"Past actions are the best predictors of future performance."

Every economic downturn in America has been followed by a period of sustained hiring and growth. This time, however, there has been a massive outflow of experienced interviewers from organizations. Yes, new Millennium workers bring talent and energy to their organizations. But, many of these workers have little interviewing experience. So, consider the following training options. Each introduces the concept of behavior-based interviewing in 1 to 3 ½ hour sessions with support from pre-work and E-learning.

Small Group Tutorial / ½ Day

Example: Paul met with a small group of hiring managers for an interactive, three hour, tutorial on selection interviewing. In the first part of the session, a structured interview was developed for a job of their choosing. Then, the tutorial covered how to use a structured interview, review career history, ask "comfort" questions, explore willingness to do the job, ask about knowledge and technical skills, gain behavioral predictors, evaluate a candidate's answers, wrap-up an interview, and maintain defensibility. If desired, the second ½ of a training day can be used to develop additional structured interviews and rating anchors.

Group Presentation / 1 to 3 ½ Hours

Example: A group of 18 new managers convened for ½ day to participate in a behavior-based interviewing class. The presentation introduced structured interviews for specific jobs that were developed for the organization with the help of subject matter experts. Participants used the interviews as they practiced a full array of basic interviewing skills. Emphasis was placed on the idea that the science of selection supports the dignity of job candidates.

 Brown Bag / Lunch And Learn / 1 hour

Example: A group of busy entrepreneurs and managers enjoyed lunch and participated in a 1 ½ hour session on how to use a structured interview and gain a behavioral predictor. Participants were engaged through group discussion, questions and answers.

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Presentations are available for conventions and corporate events. In each presentation, Paul engages participants through (1) a brief introduction of behavior-based interviewing, (2) review of structured interviews for the jobs-of-interest, and (3) skill building. In addition, participants receive a complimentary presentation booklet that guides learning and summarizes the key concepts and skills used by a behavior-based interviewer.